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Privacy Policy

Last updated on Aug 20, 2024

Nine One AI is committed to safeguarding your privacy. This Privacy Policy outlines how your Personal Information and Usage Information will be collected, used, shared, stored, protected, or disclosed by our services. This policy applies to the mobile application or website developed by Nine One AI for the services provided to you. By using our Services, you agree to be bound by the terms of this Privacy Policy. If you do not accept these terms, please discontinue using our application.

1. Information We Collect​

We collect information about you for the following general purposes: to manage your account, facilitate your use of our Services, communicate with you, publish your content, respond to your inquiries, and prevent prohibited or illegal activities.

2. Collecting and Using Your Personal Data​

When you visit or use our Services, we collect information about your device. This includes:

2.1. Technical Information:​

We collect your IP address, device ID, and technical details about your device. This helps us improve our software performance and troubleshoot issues.

2.2. Content Characteristics:​

We collect information from the inputs, file uploads, and feedback you provide. This data is essential for the "History" feature.

2.3. Cookies:​

We may use cookies on your device to identify you and track your usage. You can adjust your browser settings to manage cookies.

2.4. Third-Party Cookies:​

If you click on a link to a third-party website, that website may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by third parties.

2.5. Personal Data​

When using our Service, we may collect personally identifiable information that can be used to contact or identify you. This information may include:

    • Email address
    • First and last name
    • Usage and content generation data

3. How We Use Your Information​

Nine One AI may use your Personal Data for the following purposes:

3.1. To provide and maintain our Service:​

This includes monitoring usage and ensuring the Service functions properly.

3.2. To manage your Account:​

This includes managing your registration and access to different functionalities of the Service.

3.3. To fulfill contracts:​

This includes developing, complying with, and undertaking purchase contracts for products or services you have purchased through the Service.

3.4. To contact you:​

We may contact you via email, push notifications, or other electronic means regarding updates, security information, or other relevant communications.

3.5. To provide you with news and offers:​

We may send you information about goods, services, or events similar to those you have previously purchased or inquired about, unless you opt out.

3.6. To manage your requests:​

We will address and manage your requests to us.

3.7. To deliver targeted advertising:​

We may use your information to create and display personalized content and advertising, and measure its effectiveness.

3.8. For other purposes:​

We may use your information for data analysis, identifying trends, evaluating promotional campaigns, and improving our Service, products, marketing, and your overall experience.

4. Sharing Your Information​

Nine One AI does not rent or sell your Personal Information to anyone for advertising or lead generation purposes. However, we may share your information with third parties as follows:

4.1. Third-party vendors:​

We use third-party vendors to provide services such as business analytics, customer service, marketing, distribution, payment processing, and live chat. These vendors may collect information on our behalf to operate features of our application or deliver tailored services. They are only authorized to use this information for their specific functions and are not permitted to share or use it for other purposes.

4.2. Corporate family:​

We may share information with our parent company, subsidiary company, or corporate affiliates. They will follow the best practices described in this Privacy Policy when using your information.

4.3. Business Partners:​

If you choose to use optional services provided by our Business Partners, we may share your information with them. Please note that we do not control the privacy practices of these third-party Business Partners.

4.4. User Profiles and Submissions:​

Certain user profile information, including your name, location, and uploaded content, may be displayed to other users to facilitate interaction within the Services or address your request. Any content you upload to your public profile becomes publicly available and can be collected and used by others. Your user name may also be displayed to other users when you send messages or comments. We do not control the policies and practices of any third-party site or service that may interact with our Services.

4.5. Affiliated Websites:​

If you were referred to us from another website, we may share your registration information with that website. Please review their Privacy Policy.

4.6. Business Transfers:​

In the event of a business transfer, customer information may be transferred as part of the transaction.

4.7. Government Bodies:​

We may disclose your information in response to a subpoena, court order, government demand, or to comply with legal requirements. We will notify you by email if we are required to comply with such a legal request.

4.8. Retention of Your Personal Data​

Nine One AI will retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

5. How We Protect Your Information​

Nine One AI is committed to safeguarding your information. We implement robust administrative, technical, and security procedures to protect your Personal Information and Usage Information. While no system can guarantee absolute security, we strive to maintain the integrity, confidentiality, and security of your data. Your information is only accessible to authorized employees, agents, or third-party vendors and is protected using firewalls, encryption technologies, and intrusion detection systems.

5.1. International Data Transfers​

If you access our Services from outside the United States, your information may be transferred, stored, or processed within the United States where our servers are located. We adhere to best practices to protect your information, even if you are accessing our Services from a foreign country. Please note that our data protection practices are governed by United States laws, which may differ from the laws of your jurisdiction.

Nine One AI will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to an organization or country without adequate controls in place to protect your information.

5.2. Email Marketing​

We may use your Personal Data to send you newsletters, marketing materials, or other information that may be of interest to you. You can opt out of these communications by following the unsubscribe link in any email we send or by contacting us.

5.3. Payments​

We use third-party payment processing services, such as FastSpring. We do not store or collect your payment card details. This information is provided directly to the payment processor, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to PCI-DSS standards to ensure the secure handling of payment information.

6. GDPR Privacy​

We may process your Personal Data under the following conditions:

  • Consent: You have given your consent for processing your Personal Data for specific purposes.
  • ** is necessary for fulfilling a contract with you or pre-contractual obligations.
  • Legal obligations: is necessary to protect your vital interests or the is related to a task carried out in the public interest or in the exercise of is necessary for the legitimate interests pursued by Nine One AI.

Nine One AI will gladly is a statutory or contractual requirement.

6.2. Your Rights under the GDPR​

Nine One AI is committed to respecting the confidentiality of your Personal Data and ensuring you can exercise your rights.

You have the right under this Privacy Policy and by law (if you are within the EU) to:

  • Request access to your Personal Data: You can access, update, or delete your information within your account settings or by contacting us. This allows you to receive a copy of the Personal Data we hold about you.
  • Request correction: You have the right to have any incomplete or inaccurate information we hold about you corrected.
  • Object to processing: You can object to our processing of your Personal Data if we are relying on legitimate interest as the legal basis and there is something about your particular situation that makes you want to object. You also have the right to object to direct marketing.
  • Request erasure: You can request us to delete or remove your Personal Data when there is no longer a valid reason for us to continue processing it.
  • Request data transferability: We will provide you or a third-party you choose with your Personal Data in a structured, commonly used, machine-readable format. This right only applies to automated information that you initially provided consent for us to use or that we used to perform a contract with you.
  • Withdraw your consent: You have the right to withdraw your consent to our use of your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain functionalities of the Service.

7. CCPA Privacy​

This privacy notice supplements our Privacy Policy and applies solely to California residents.

7.1. Sources of Personal Information​

We obtain personal information from the following sources:

  • Directly from you (e.g., through forms, preferences, or purchases).
  • Indirectly from you (e.g., by observing your activity on our Service).
  • Automatically from you (e.g., through cookies).
  • From Service Providers (e.g., third-party vendors for analytics, advertising, payment processing, or other services).

7.2. Use of Personal Information for Business Purposes​

We may use or disclose personal information for business purposes, including:

  • Operating our Service and providing it to you.
  • Providing support and responding to your inquiries.
  • Fulfilling your requests or providing requested goods or services.
  • Responding to law enforcement requests or complying with legal requirements.
  • Internal administrative and auditing purposes.
  • Detecting security incidents and protecting against malicious activities.

For more details on how we use your information, please refer to the "Use of Your Personal Data" section. We will update this Privacy Policy if we collect additional categories of personal information or use it for materially different purposes.

7.3. Personal Information of Minors​

If you believe a child under the age of 13 (or 16) has provided us with personal information, please contact us to delete it.

7.4. Your Rights under the CCPA​

California residents have the following rights:

  • The right to notice: You have the right to be notified of the categories of Personal Data collected and the purposes for which it is used.

  • The right to request: You have the right to request that we disclose information about our collection, use, sale, disclosure, and sharing of your personal information.

  • The right to say no to the sale of Personal Data (opt-out): You have the right to direct us not to sell your personal information.

  • The right to delete Personal Data: You have the right to request the deletion of your Personal Data, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our Service Providers to:

    • Complete a transaction or provide a requested service.
    • Take actions reasonably anticipated within our ongoing business relationship with you.
    • Detect security incidents or protect against malicious activities.
    • Debug products.
    • Exercise free speech or ensure the right of another consumer to exercise their free speech rights.
    • Comply with legal requirements.
    • Engage in public or peer-reviewed research.
    • Enable solely internal uses that are reasonably aligned with consumer expectations.

  • The right not to be discriminated against: You have the right not to be discriminated against for exercising any of your consumer rights, including by:

    • Denying goods or services to you.
    • Charging different prices or rates for goods or services.
    • Providing a different level or quality of goods or services to you.
    • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

7.5. Exercising Your CCPA Data Protection Rights​

To exercise any of your rights under the CCPA, please contact us by email at [email address].

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We encourage you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7.7. Changes to this Privacy Policy​

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and by email or a prominent notice on our Service, prior to the change becoming effective. We will also update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.